![]() If the material you want to apply is not within the scope shown above, please purchase samples and test by yourself. ![]() If our label cannot be applied to other materials well, it is NOT our product quality issue. Therefore, all case pictures and videos displayed on our official website shall prevail. Whether plastic, metal, glass, or cloth, there are many, many subdivided types. We cannot guarantee that our products can work well on all material surfaces. Therefore, we do not accept returns/refund requests based on color difference issues.ħ. If the order quantity reach 2,000 labels and customers can provide the Pantone color number, we can customize the spot ink from the ink company to avoid the color difference. Our transfer labels are not simply printed by inkjet printers, but made by screen printing. For orders with a quantity less than 2,000 labels, we do not accept refund requests due to color difference issues. We do not accept refunds or free redo requests for problems caused by errors in the information provided by the customer, such as size, color, files, etc.ĥ. We are not responsible for any delays caused by failure to get your approval, updated files, or other matters that need to be confirmed.Ĥ. We cannot provide guarantees for third-party services beyond our control.Ģ、Once the order is sent, we do NOT accept any request for refund of the shipping cost for any reason!ģ. We can only provide you with an estimated delivery date which is a good indication of when you should expect your order, but NOT a guarantee. We do not accept refund requests due to express delivery delays.Īs this is fulfilled by third-party couriers. ◾ Under what circumstances, we DO NOT accept returns and exchanges.ġ. To deliver a product that is a close reflection of the artwork you uploaded.To deliver the product you ordered and the quantity you ordered.To deliver high-quality products in a timely manner.Our policy covers the aspects of our business that we have direct control over and does not cover the actions of third parties. We appreciate feedback from our customers and we are always striving to improve our business operations. If you are not satisfied with your order, please get in touch and let us know. That is why all of our trips are flightless in destination, fully carbon offset - and we have ambitious plans to be net zero in the very near future.We promise to deliver the best quality custom products to you in a timely manner.įrom time to time things can go wrong and mistakes can happen, which is very upsetting to us and we take it seriously if our product does not meet or exceed our customers’ expectations. We are committed to go as far as possible in curating our trips with care for the planet. We know that many of you worry about the environmental impact of travel and are looking for ways of expanding horizons in ways that do minimal harm - and may even bring benefits. Our Private Trips are fully tailored itineraries, curated by our Travel Experts specifically for you, your friends or your family. Our Rail Trips are our most planet-friendly itineraries that invite you to take the scenic route, relax whilst getting under the skin of a destination. Our Trips are suitable for both solo travelers, couples and friends who want to explore the world together.Ĭulture Trips are deeply immersive 5 to 16 days itineraries, that combine authentic local experiences, exciting activities and 4-5* accommodation to look forward to at the end of each day. That is why we have intensively curated a collection of premium small-group trips as an invitation to meet and connect with new, like-minded people for once-in-a-lifetime experiences in three categories: Culture Trips, Rail Trips and Private Trips. Increasingly we believe the world needs more meaningful, real-life connections between curious travellers keen to explore the world in a more responsible way. We are proud that, for more than a decade, millions like you have trusted our award-winning recommendations by people who deeply understand what makes certain places and communities so special. Since you are here, we would like to share our vision for the future of travel - and the direction Culture Trip is moving in.Ĭulture Trip launched in 2011 with a simple yet passionate mission: to inspire people to go beyond their boundaries and experience what makes a place, its people and its culture special and meaningful - and this is still in our DNA today.
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